Assisting Individuals in Crisis

This course teaches participants the fundamentals of, and a specific protocol for, individual crisis intervention.

The need for appropriate follow-up services and referrals, when necessary, will also be discussed.

What You Will Learn:

• The concept of CISM as a comprehensive crisis intervention program.

• The role of the individual crisis intervention in the comprehensive CISM program.

• Terms and concepts relevant to the study of crisis, traumatic stress and crisis intervention.

• Differential utilities of selected crisis communication techniques.

• Demonstration of selected crisis communication techniques.

• Psychological reactions to crisis and trauma.

• SAFER-R protocol for individual crisis intervention and its role in comprehensive CISM.

• Demonstration of the use of SAFER-R protocol for individual crisis intervention.

• Review of common problems encountered while working with individuals in crisis.

2 Day Course: 8:00 a.m. - 5:00 p.m.

13 Contact Hours

C.I.S.M. Course curriculum meets all requirements and standards as set forth by the International Critical Incident Stress Foundation, Inc. (ICISF). 

Participants receive an official ICISF Certificate of Completion.

This course is designed for anyone in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Healthcare, Military, Spiritual Care, and Traumatic Stress.


Group Crisis Intervention

Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services.

Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD).

What you will learn:

• Relevant research findings

• Relevant recommendations for practice

• Incident assessment

• Strategic intervention planning

• “Resistance, resilience, recovery” continuum

• Large group crisis interventions

• Small group crisis interventions

• Adverse outcome associated with crisis intervention

• Reducing risks

• Critical Incident Stress Debriefing (CISD)

2 Day Course: 8:00 a.m. - 5:00 p.m. 

 14 Contact Hours

C.I.S.M. Course curriculum meets all requirements and standards as set forth by the International Critical Incident Stress Foundation, Inc. (ICISF).

Participants receive an official ICISF Certificate of Completion.

This course is designed for anyone in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Healthcare, Military, Spiritual Care, and Traumatic Stress.


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